![]() If you check the ignition forum, the issue is well known in the community. This makes sense if one, but the issue is constant. Their response to the issue comes back as the player device issue and IC will share troubleshooting instructions. the four games were being played at the same time on the same web browser, if one game is disconnected, typically, you will have to reset for all the games, not just one. Multiple times, I wasn't refunded for the other games that did not show disconnection on their log but it was disconnected. However, when there is more than one game, a maximum of 4 games is based on their policy. Typically, Ignition Casino will refund when there is a disconnection on their log. ![]() ![]() Typically, I will engage chat support with disconnection issues with their Jackpot Sit & Go game. Since joining Ignition casino in December of 2021, I have enjoyed playing the games on their site, however, I would like to make a complaint about their customer service and their business practice.įirst, I would like to share my experience with Ignition Casino and why I contact customer support (Chat). I would like to make a complaint about Ignition Casino's business practices.
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